TroubleshootingAugust 29, 2026 2 min read

I reprocessed my data but don't see the changes

Four things to check before reporting it.

Check these points in order: they cover almost every case.

  1. Wait a minute. Reprocessing can take up to an extra minute after it says it's done.
  2. Confirm it finished and didn't get stuck. If it got stuck, write to us and we'll unstick it.
  3. Check that the change needs a reprocess. Additional costs apply on their own and don't need one.
  4. Check the range. Apply to past data goes back 45 days at most.

You can run a reprocess again roughly every 15 minutes.

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