TroubleshootingAugust 29, 2026 2 min read

I set up a custom payment method but it doesn't show up

Payment methods are detected from orders. The trick to force it.

Payment methods are detected from the orders that come in from Shopify or Tiendanube. Until at least one order uses that method, it won't appear in the fees section.

How to force it

Create a draft order in your store using that payment method. Within a few minutes it reaches us, the method appears and you can set up its fee.

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